The policies that guide how we recruit, vet, place and support education staff. Everyone who works with or through Luma is asked to read the policies that apply to them when they register with us.
If a child is in immediate danger, call 999. Otherwise, tell the school's Designated Safeguarding Lead straight away, then contact our DSL, Daniel Benson, on 0204 576 4344 or info@lumaedrec.com.
Our commitment to keeping children safe when we recruit, vet and place temporary workers in schools and education settings, including how we handle concerns and allegations.
Read policyThe professional standards we expect from all Luma staff and temporary workers placed in schools and education settings, including boundaries, technology, social media and reporting concerns.
Read policyHow anyone working with or for Luma can raise concerns about safeguarding, misconduct or malpractice, how we respond, and how we protect people who speak up.
Read policyThe safer recruitment checks every candidate must pass before we place them in a school, and how we keep workers compliant while they work with us.
Read policyHow we treat candidates with a criminal record fairly, and how we handle DBS certificate information safely, in line with the DBS Code of Practice.
Read policyHow we respond when a concern or allegation is raised about a Luma worker, including low-level concerns, working with the LADO and our duty to refer to the DBS.
Read policyWhat personal information we collect when you register and work with Luma, why we need it, who we share it with, how long we keep it and your rights.
Read policyHow Luma collects, uses, stores, shares and protects personal data under UK GDPR, the Data Protection Act 2018 and the Data (Use and Access) Act 2025.
Read policyHow we collect, use and protect personal information when you visit our website or use our online services.
Read policyHow long we keep each type of record, why, where it is held and how it is securely deleted.
Read policyOur commitment to fair, inclusive recruitment and placement for every candidate, worker and partner, in line with the Equality Act 2010.
Read policyHow we protect the health, safety and welfare of the workers we supply to schools, what we agree with schools before a placement starts, and what we expect from workers on site.
Read policyOur zero-tolerance approach to modern slavery, human trafficking and labour exploitation in our recruitment and supply chain, and how to report a concern.
Read policyHow schools, candidates, workers and others can raise a complaint with us, how quickly we respond, how we investigate and how to appeal.
Read policyOur standard terms for paying suppliers within 30 days, how we handle disputed invoices, and suppliers' rights if we pay late.
Read policyOur zero-tolerance approach to bribery and corruption, including our rules on gifts, hospitality and conflicts of interest, and how to report a concern.
Read policyHow we compete fairly, including our rules on contact with other agencies, tenders and pricing, in line with the Competition Act 1998.
Read policyHow we create positive economic, social and environmental value through our work with schools, candidates and local communities.
Read policyHow we reduce the environmental impact of our digital-first business, including carbon reduction, waste and sustainable procurement.
Read policyEvery policy is owned by a Director and reviewed at least once a year, or sooner if the law, statutory guidance (such as Keeping Children Safe in Education) or a serious incident means it needs to change. The date on each policy shows the version currently in force. Policies are approved by the Directors of Luma Education Recruitment Ltd.
Each policy can be printed or saved as a PDF from its page. If you need a policy in another format, or have a question about any of them, get in touch.